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Paula

What is your role at Aqueous and what does that involve on a day-to-day basis?

I’m Customer Relationship Manager. My main role involves supporting Sales and the Analyst team and generally ensuring a smooth customer journey, which includes anything from answering the telephone to on-boarding new customers and generally being involved in everything.

Tell us a about yourself?

I love helping people and communication is key to me. Having run my own eCommerce business previously, I also understand the challenges that brings. I am always trying to find new efficient ways to work within the systems we have, whilst keeping it personal and customer focused.

What do you do for fun outside of work?

Love walking my dog along the canal, yoga, gym classes and the odd gin and tonic with friends and family!

Who inspires you and why?

My daughters – their dedication and commitment to achieve their dreams, even more so through Covid

What’s the best thing about working at Aqueous?

Love the team values and the variety of the role and empowering each and every one of the team to reach their own potential and to see our customers success.

Are there any interesting facts about you people might not be aware of?

I once received a silver disc for record sales in recognition of legal work I did for recording artist Oceanic for the hit song ‘Instanity’

This article was written by
25th August 2020

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